DATA CONTROL
Delete your Forma data
Updated September 15, 2026
The current Forma app stores chats, Profile data, plans, schedules, and preferences locally. It does not require a separate Forma login or credit account. Choose the control for the information you want to delete.
Delete local chats, profile, plans, and schedules
Open Forma and select Profile in the top navigation.
Scroll to Privacy & data.
Select Delete all data, review the disclosure, and confirm.
Forma may wait for an active response to finish before resetting local data. Where available, it also asks the server to remove submitted response feedback still linked to this installation. If that removal fails, the app reports the failure rather than claiming it completed. A completed result can remain in a temporary delivery cache for up to 24 hours.
Delete only submitted response feedback
In Profile → Privacy & data, select Delete submitted feedback. This removes Like, Dislike, and unsafe-content reports for which the app still has response verification references, while keeping local chats, Profile data, plans, and schedules.
Forma retains a content-free pseudonymous deletion barrier to prevent an older retry from recreating erased feedback. It contains a response-scoped reference and deletion/expiry timestamps, but no response text, prompt, Profile field, chat, plan, or location. It is marked to expire after 90 days; Firestore TTL removal is asynchronous.
Turning off rating sharing stops future submissions but does not remove earlier feedback. Clearing storage or uninstalling the app cannot itself send a remote deletion request and may remove the references needed by the in-app control. Use Delete submitted feedback first when possible.
Request deletion without the app
Email support about submitted problem reports, support correspondence, older account records, or other server-held personal information. Include the approximate date, platform, and any report or request reference you have. You do not need to reinstall the app. We may ask you to verify ownership or provide information necessary to locate the record. Never send your password or full payment details.
Email data-deletion requestDeleting Forma data does not cancel an Apple App Store or Google Play subscription. Manage future renewals in Apple Subscriptions or Google Play Subscriptions. Canceling does not automatically refund the current paid term.
Records that may remain
Response-delivery caches, submitted support records, subscription verification and usage records, store transactions, and limited security, crash, or provider abuse-monitoring records have separate retention requirements. Local deletion does not immediately erase them. Necessary records may remain for operational, dispute, legal, or provider retention periods. Contact support to request deletion of server-held personal information that can be removed.
One-time precise location coordinates are not saved by Forma. Saved coarse food-location preferences are part of your local data. Response-feedback text is not sent to Firebase Analytics.
Copy anything you want to keep before confirming. Forma does not offer a complete cloud backup of your chats and plans.
Need help?
Email mentaledgesupport@gmail.com. Requests are used to verify and complete the requested action and maintain necessary support or legal records.